Frequently Asked Questions

Some of Our Most Frequently Asked Questions

Where is The Heritage Inn located?

We are on the Northwest coast of Tortola hence the outrageous sunset views! Approximately 15 minutes drive from the West End Ferry Dock (if you are coming from St. Thomas by ferry) and a 45 minute drive from the Beef Island Airport.

How many suites are on the property?

2 x two bedroom suites maximum 4 person occupancy (2x kingsize beds, 1 bathroom)
(One of the bedrooms has an additional twin bed, extra person charge is $25 per night- option not available for one bedroom suites)
5 x one bedroom suites maximum 2 person occupancy (1 x kingsize bed, 1 bathroom)

How are suites equipped?

All the suites have air-conditioned bedrooms, with ceiling fans throughout, a fully equipped kitchens (4 burner stovetop, refrigerator, microwave, toaster, blender, pots and pans, utensils & cutlery) along with your private balcony overlooking the spectacular views of the out islands and glistening Caribbean Sea.

Do you have a swimming pool?

We have a large fresh water swimming pool just steps from your suite.
Swimming pool hours 8am – 6pm. No Lifeguard on duty. Swim at your own risk.

Do you have a restaurant?

Yes! The acclaimed BananaKeet Cafe serving Caribbean fusion with a view.
Happy hour every day 4pm – 6pm with complimentary a “Sundowner” at Sunset.
Dinner every night 5:30pm – 9:30pm.

Do you have maid service and laundry facilities?

Housekeeping services are provided daily except on National Holidays and Sundays. Although we do not have laundry facilities on the premise, there are nearby laundromats.

Is vehicle rental recommended?

Yes. Tortola is a beautiful island with many beautiful vistas. Driving is on the Left. We will be happy to suggest optional rental agencies and certainly lead you on many island adventures.

How close are the beaches?

Although we are not located right on the beach, there are many nearby beautiful beaches to spend your day only to return to your secluded hillside apartment on Windy Hill for Sunset Cocktails. Cane Garden Bay, Tortola’s most famous beach, is a mere 5 minutes down the mountain (of course walking down may take approximately 30 minutes and walking back up… well…? an hour?) As well there is Brewers Bay, great for snorkeling, 15 minutes east. Long Bay’s beautiful beach is only 10 minutes away and Smugglers, a Top Favorite, is only 15 minutes.

Are there any other points of interest close to the BVI hotel?

Mount Sage National Park & Rain Forest, approximately 1700 ft. elevation, is 5 minutes north of the Heritage Inn. And the acclaimed most famous Beach Bar, Bomba’s Shack, is in Apple Bay only five minutes away.

What activities are available in the BVI?

We will assist you in arranging day sails, powerboat excursions, powerboat rentals, snorkeling trips, Scuba diving, sports fishing, surf board rentals and Tortola tours.

Should we visit the other islands?

Absolutely. The other islands can be reached by ferry and we will be happy to recommend places of interest.

What activities are available in the BVI?

We will assist you in arranging day sails, powerboat excursions, powerboat rentals, snorkeling trips, Scuba diving, sports fishing, surf board rentals and Tortola tours.

Dining facilities and food provisioning?

We can direct you to very pleasant dining experiences. There are a number of small markets in the area which can provide the basics. In the capital, Roadtown 20- 30 minutes away, has a variety of option for provisioning.

What is the local currency?

The U.S. Dollar is the official currency of the British Virgin Islands. Traveler’s checks, cash and credit cards are accepted. Please remember to contact your bank to notify them you are travelling out of the country prior to your journey. Often times they will not process because it is foreign. Also advisable to inquire about any foreign transaction fees as some banks can charge up to 3%.

Do you offer WiFi or Internet Services?

We do have WiFi access on the property. The strongest signal is nearest to the office or at the BananaKeet Cafe.

What Cellular providers are available there on Tortola?

There is CCT, LIME and Digicel. CCT our local cellphone provided provides roaming for Verizon, O2, AT&T, Orange, Vodafone, Sprint and T-Mobile. In order to roam make sure your roaming feature is on. As well, insure your phone is not on roaming if you are not using the feature or you will likely be charged roaming fees.